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U-NITED Warranties offers a wide range of services
and is able to further customise these solutions
to suit the ever changing requirements of any enterprise.
U-NITED Warranties' clients benefit from utilising one or more of the many
available U-NITED Warranties resources
whether it be just call-centre and warranty
management, or a complete end-to-end warranty
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On-Site
Warranty Services
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On going Hardware
Maintenance
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On-Site or Return to Base
Services
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Help Desk
(Call-Centre) Services (including up to 24 x 7)
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Hardware/Software deployment
services (eg Rollouts, upgrades)
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Cabling – Mains and
Data
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Installations, Roll-Outs for POS, EFTPOS,
Networks, PC’s etc
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On-site customer training
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Project
Maintenance
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National
servicing network
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On-Site Warranty Services
U-NITED Warranties currently provides warranty services on behalf
of a number of brands distributed throughout Australia and New Zealand.
Some of the products currently serviced by U-NITED Warranties
range from portable MP3 players to Vacuum
Cleaners to Stoves. Or from Hair Dryers to
Digital Set Top Boxes to large screen Plasma and
LCD Televisions. These products appear to
customers as the brand's own warranty, however
by out-sourcing the services to U-NITED Warranties, customers benefit from a
full-time service company with a key focus on supplying the best in warranty
support. Services such as a dedicated call-centre, on-site repair or
extraction capabilities, and a nation-wide coverage are only a few of the many
extra benefits of using U-NITED Warranties as your warranty
provider.
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Hardware Maintenance Services
U-NITED Maintenance provides On Site or Return to Base
Maintenance Services, for Point of Sale
Machines, Cash Draws, Docket printers, Desktops,
Servers and Networks irrespective of equipment
brand or manufacturer. These services are
provided via U-NITED Warranties' national service network. These services are
the professional alternative to cover all your equipment from individual PCs and
LANs to an entire network. U-NITED Maintenance can
streamline and simplify any current maintenance
programs, provide a single point of contact for
all your service needs and reduce your total
support costs
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Help Desk Facilities
U-NITED Warranties
can provide a dedicated
dial-in 1800 telephone number and support centre
service for your organisation or product's
brand to retain brand unification. Standard
call-centre operates from Monday
to Friday 9am to 5.30pm support but can supply
up to 24 x 7 support
if required.
Installations and
Roll-Out Services
U-NITED Maintenance also supply and project manage
nation-wide roll-outs and installations.
Past projects include national supermarket
equipment upgrades, 5 star hotel complete
removal and integration with new technology
electronic equipment, mass recalls on
manufacturing defects requiring specific safety
repairs.
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